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A Wine Club Service Can be More Affordable
than Purchasing Wine Club Software
Livermore, CA - February 8, 2007 -The excuse that "software is too
expensive" is no longer a valid excuse. Wineries have put off getting a solution to
support and secure their wine clubs due to the high costs of purchasing software as
well as the additional need to sign long term service agreements. Many wineries
continue to store customer information in environments which are not secure. This
results in the wineries spending more time managing their club behind the scenes
than offering benefits to retain and grow the number of club members.
The upfront costs that are required when purchasing a software solution is too often cost
prohibitive. In addition to the initial investment the software the after-purchase expenses
of upgrades, service, training and maintenance are often not factored into the contract
and become "surprise" expenses to the wineries.
A California based company recognized the problem and is the first company to offer a
club solution that offers a "pay as you go" solution. Active Club Management has been
developed as a wine club solution which requires a minimal setup fee and then charges
a transaction fee by each sales transaction. "This allows wineries to have a secure
solution with more features than other software provide, at a cost which is in balance
with the size of their club" stated Theresa Dorr, Active Club Management.
Each customer is provided with their own application which is designed to their
specific preferences. The application allows customers to access and work with
their club information anywhere they have a good network connection. Active Club
Management integrates membership management with all the other areas of successful
club management. Seamlessly integrating with over 20 credit card gateways, customers
can select a gateway that best fits their own needs. As a certified partner with both
FedEx and UPS clients can create labels, cancel and track shipments with the selection
of a single option. Emailing and printing personalized sales receipts allows wineries to
immediately notify club members that a club release has been processed and also provides
the shipping tracking number and credit card authorization number in each respective receipt.
This is just one of the many features that saves a great deal of time for the club managers.
By providing the credit card authorization and shipping tracking numbers in the receipts
it reduces the frantic calls from customers questions the charges to their accounts and
wanting to track their packages.
Daily, weekly and monthly reports are another strong advantage of the service.
Preparing reports usually require a person to access the system and request
the specific reports. Active Club Management schedules the reports to be processed
and emailed to the clients inbox automatically. When customers login to their email
accounts they will find the work has already been completed for them.
The service was built as a club solution that can integrate with accounting, POS,
and other existing applications that the businesses may already use. Originally
built with direct input from several wineries in the Livermore Valley Active Club
Management now supports over 100 clubs across the United States. Feedback and new
ideas continue to foster the release of new features and the customer feedback is
extremely positive.
Poppie Mantone from Syncline Winery in Washington started using Active Club
Management in February of this year. After completing her first wine club release
with the service she stated "It's 100 times better than how we use to process the club."
Wineries are still managing clubs with an Excel or Access database, personal email
accounts, a single transaction credit card processing and an online shipping solution
need to step up to secure their customers. In addition to protecting the wine club
clients the wineries will be able to spend less time managing their club and spend
more time increasing club member and retention. The good news is that wineries have
several options of all shapes, sizes and costs from which to choose.
There are no longer any excuse as to why a wine club member's credit card and personal
information is not encrypted and secured. Wine Club software packages are abundant.
The popularity of wine clubs has continued to grow year over year.
About Active Club Management:
Active Club Management offers an affordable and powerful solution for wine club management. Serving over 100
clubs in boutique operations and large, multi-locations organizations Active Club Management is customized to
the needs of each business. The solution works like a personal club assistant and is specifically built to offer
seamless integration with other accounting, POS, Inventory and shopping cart solutions. For more information,
visit www.activeclubmanagement.com
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